André Santos - Portfolio

About Me

I'm André Santos, an analyst who believes that the details matter. Throughout my career — from ensuring quality standards in automotive manufacturing to managing international customs operations at FedEx — I've learned that precision and thorough analysis are the foundation of meaningful results.

I'm naturally curious and passionate about learning. Whether it's mastering a new analytical tool, understanding complex processes, or tackling challenging problems, I approach every opportunity with enthusiasm and focus. Technology fascinates me, and I'm constantly exploring how it can be leveraged to work smarter and more efficiently.

Excel Power BI SQL Python AS/400 Git Power Apps

Featured Projects

Excel Analytics Model

An Excel Analytics Model built with synthetic data replicating a real logistics company — exploring Excel functions, Power Query, Pivot Tables and VBA.

View README GitHub

Power BI Dashboard

An interactive Power BI Dashboard — covering data modeling, DAX measures, and visual storytelling.

View README GitHub

Experience

Clearance Broker Coordinator

FedEx Express | Porto, Portugal | 2021 – 2025

Analyzed customs documentation and shipment data to ensure regulatory compliance and identify process bottlenecks. Created comprehensive reports and interactive dashboards using Excel and Power BI to track KPIs, including clearance quality and productivity metrics for management. Conducted root cause analysis on delayed shipments, implementing corrective measures that reduced processing times. Mentored junior brokers on data validation procedures.

Production Quality Analyst

Mora | Viana do Castelo, Portugal | 2018 – 2021

Monitored and analyzed production quality metrics for automotive component manufacturing, conducting statistical process control and implementing corrective actions to maintain ISO/IATF quality standards. Executed data cleaning procedures including error correction, duplicate removal, and format standardization for database readiness. Generated weekly quality reports and dashboards for cross-functional teams, facilitating data-driven decision-making.

Erasmus+ Exchange

Polha Varese | Varese, Italy | 2017 – 2018

Supported daily operations for an organization providing sports programs for athletes with disabilities, managing administrative workflows and financial documentation. Designed and implemented an invoice database system to streamline financial record-keeping and improve data accessibility. Collaborated with international volunteers and stakeholders, developing strong cross-cultural communication skills in a multicultural environment.

Banking Internship

Banco Espírito Santo | Viana do Castelo, Portugal | 2014

Supported daily banking operations and data management activities in a fast-paced financial environment. Cleaned, validated, and prepared financial data for database integration, performing quality checks to maintain data integrity. Assisted in reconciling daily transactions and identifying discrepancies in account records through systematic data analysis.

Hi, I'm André Santos